.collection of work done at Gallup World HQ
.hi friend. Welcome to the Gallup chapter of my design story—detailing my time at the famous polling company (psst…they actually do more than polling). In addition to helping develop the IXD skills of the UX team, I was recruited by Paul Allen and Kara Sasse to help modernize and bring innovative thought to Gallup’s CliftonStrengths platforms—one of the most popular personality assessment tools in the world. This required shifting the organization’s thinking from “we are developing a product” to “we are developing a service“.
. what is it:
A web platform dedicated to serving the needs of Gallup Certified Strengths Coaches and those who seek out their services. Prior to Exchange, there was no method for CliftonStrengths users to view Gallup certified Strengths coaches. Paul Allen decided that we needed to create a centralized hub for coaches to market themselves and for Strengths users to find a coach that could help them maximize their Strengths.
. team composition:
- 1 UX Designer (Me)
- 1 Front-End Engineer
- 1 Visual Designer
- 1 Product Manager
- 1 Product Strategist
- 1 Stakeholder/Visionary
.featuring work done for the B2B/B2C CliftonStrengths platforms for Gallup. Work ranges from redesigning the website checkout experience (which dramatically improved checkout speed and completion on mobile and desktop), to ideating and testing our new CliftonStrengths products, to facilitating conversations to improve the service delivery of CliftonStrengths to universities across the world.